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Policies & Purchasing Details This important section contains our policies and statements for Shipping, Returns, Privacy and Customer Service.

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Old 17-06-2009, 11:36 AM
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Jesper Jesper is offline
BGW Management
 
Join Date: Apr 2009
Location: The Oaks
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Default Disclaimer

Effective as at 1st July 2009

Bike Gear Warehouse offers and displays their products on this site as reasonable representation and availability of the size, color, configuration, design, texture, and/or look of their merchandise. However, we do not make any guarantees that all product sizing will suit every consumer equally.

At Bike Gear Warehouse, we strive to ensure that our products are described as accurately as possible on our website, however we do not warrant that the description is accurate.

Where we become aware of any mis-description, we reserve the right to correct any error or omission. Images have been provided for illustrative purposes only and we do not guarantee that any image will reproduce in true colour nor that any given image will reflect or portray the full design or options relating to that product.

First Months of Operations

www.bikegearwarehouse.com.au is the most advanced website of motorcycle accessories in the Southern Hemisphere. A lot of work has gone into the website and it contains more than 22,000 items. Invariably some items may have been entered incorrectly in terms of description, photos or price. If the price of a product has been entered incorrectly and we have undercharged you, we reserve the right to cancel your purchase and provide you with a full refund of the amount you have paid. If the price of a product has been entered incorrectly and we have overcharged you, we will refund you the difference between our price and the amount you have paid.

Stock Levels

We run a highly automated computer system that automatically tracks stock levels. There may be instances where we have incorrectly counted stock levels, and an item shows to be available when it is not. If this happens we are happy to place the item on back order or provide a full refund. The risks of this happening are very small as we are an importer and attempt to keep large amounts of stock on hand at all times.

Product Descriptions

We will make every efforts to be accurate in our descriptions, we do not warrant that product descriptions or other content of this site are 100% error-free. It is important that you read all accompanying product documentatino, such as size charts etc.

Copyright

Unless otherwise indicated, all content included on this site, such as text, graphics, logos, button icons, images, audio clips, video clips, digital downloads, data compilations, and software, is the property of Bike Gear Warehouse or its content suppliers and protected by International copyright laws. The compilation of all content on this site is the exclusive property of Bike Gear Warehouse and protected by International copyright laws. All software used on this site is the property of Bike Gear Warehouse or its software suppliers and protected by International copyright laws.

Trademarks, Licence and Access

Bike Gear Warehouse grants you limited access for this site for personal use but no one is authorised to download or modify any portion of the site, except with express written consent of Bike Gear Warehouse. Your license to use this site does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Bike Gear Warehouse. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Bike Gear Warehouse and our affiliates without express written consent. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to bikegearwarehouse.com.au so long as the link does not portray Bike Gear Warehouse, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Bike Gear Warehouse logo or other proprietary graphic or trademark as part of the link without express written permission.

Your Responsibilities as a Consumer

Bike Gear Warehouse customers are responsible for maintaining the confidentiality of their account and password and for restricting access to their computer. You agree to accept responsibility for all activities that occur under your account or password. All products sold on Bike Gear Warehouse are intended to be sold to adults who are of legal age for the material that we represent, 18 and under you may use www.bikegearwarehouse.com.au only with the involvement of a parent or guardian. We reserve all right to refuse service, terminate accounts, remove or edit content, or cancel orders at our discretion.

Limitation of Liability

Bike Gear Warehouse shall not be liable for any direct, indirect, incidental, punitive, special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if we have been advised of the possibility of such damages. Because some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, our liability in such jurisdictions shall be limited to the extent permitted by law. If any part of this limitation on liability is found to be invalid or unenforceable for any reason, then the aggregate liability of Bike Gear Warehouse under such circumstances for liabilities that otherwise would have been limited shall not exceed the amount you paid to us for the product or service.

IF YOU ARE DISSATISFIED WITH THIS WEBSITE OR ANY CONTENT ON THE SITE, OR WITH THESE TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THIS WEBSITE. YOU ACKNOWLEDGE, BY YOUR USE OF THIS WEBSITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK.

Terms and Conditions of Order Placement, Conditins, Refunds and Other Issues

Use of this website implies that all the terms and conditions in regards to orders placed, order placement and other issues concerning orders, as outlined in the Policy sections of our website have been accepted and agreed to. It is understood that an order, once it has been submitted and subsequently processed, cannot be cancelled. Should it under some circumstances be agreed by Bike Gear Warehouse to cancel an order, cancellation charges and fees as there might be, would be deducted from the submitted payment before a refund is issued or a charge back made to the card or bank account used for payment submission. Such charges and fees as there might be, are clearly displayed in the appropriate sections of the Policy pages of this site. All fees, charges and prices are subject to change without prior notice. Should after an order be placed and there be need to make changes to the order, be it changes to colors, fabrics, styles, sizes or any other aspect, we reserves the right to charge additional fees and incidental charges dependant on the level and depth of such changes as ascertained. For returns, should a customer refuse a package, a fee will be deducted from their refund to cover the refused package charge.

Terms and Conditions of Deliveries

Bike Gear Warehouse attempts to ship all approved orders by the next business day. At times this may not be possible, due to current order volume an dother unforseen circumstances. Should we be unable to ship your order by the next business day, Bike Gear Warehouse will be held free of all liability. We cannot guarantee delivery times for orders as we use a number of different shipping vendors, based on order value and order content. It is therefore and in such cases understood that Bike Gear Warehouse will be held free of all liability.

Last edited by Geoffrey; 15-02-2010 at 12:36 PM.
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