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Policies & Purchasing Details This important section contains our policies and statements for Shipping, Returns, Privacy and Customer Service.

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Old 04-01-2010, 02:31 PM
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Geoffrey Geoffrey is offline
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:bgw: Back Order Lead Times - How long does an order take?

Here you will find information regarding orders that BGW places with our suppliers & manufacturers, and how long you can typically expect to wait if an item is out of stock.

Please note that lead times are dependent on our supplier having stock at the time of order. If our supplier is out of stock then the item is usually backordered by them and added to our next monthly order.

BGW places orders once or twice a month with all most of our suppliers from all around the world, including USA, Japan, Belgium, China, Vietnam and many more. Freight delivery times do vary from country to country, but it is typically 1-2 weeks to be shipped by AIR Freight, and 4-6 weeks to ship by SEA freight. These times are shipping only and does not include the time taken to assemble or build our orders, or the time that can be taken while the shipment clears customs.
Yoshimura typically takes 4-6 weeks to build an order, while most other suppliers allow 2-3 weeks.


BACKORDER LEAD TIMES ON HARD PARTS & ACCESSORIES

UPDATED - 21/04/10

Please check submission date of the product you have on backorder against the date of your order. Your backorder will be on the next closest submitted order date. Please note that expected arrival date is an estimate and BGW cannot be held to promising that exact delivery date. There are many factors that can delay a shipment.



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BACKORDER LEAD TIMES ON APPAREL

UPDATED - 28/01/10

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Joe Rocket is ordered twice a year (summer/winter), for this reason we do not accept backorders for this product. Please choose another item from the Joe Rocket range.

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MSR is ordered once a year, for this reason we do not accept backorders for this product. Please choose another item from the MSR range.

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Tourmaster/Cortech is ordered twice a year (summer/winter), for this reason we do not accept backorders for this product. Please choose another item from the Tourmaster/Cortech range.


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Last edited by Geoffrey; 21-04-2010 at 05:04 PM. Reason: Updated 21/04/10 -UPDATED
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